Skip to main content

How to Obtain Video Surveillance from a Bank

Image via Security Magazine

Bank cameras can be a lifesaver when things go wrong. When things go bad, bank cameras can literally save lives. That video can be gold whether your goal is to show your innocence or precisely target a claim. Getting your hands on it isn't always like walking in the park, though. Legal hoops to climb through abound.

This guide will walk you through the steps of getting bank surveillance footage. Let's cut through the red tape and get you the footage you need.

(Caution: This is not legal advice) 

Understanding the Legal Framework

Getting security surveillance footage from a bank will not be simple. If the bank is not ready to help with your first request, you have to behave inside legal bounds.

  • Privacy Laws: Strong privacy rules protect consumer data and bind banks. This implies they usually cannot provide surveillance footage without a strong legal justification, such as a court order or subpoena.
  • Proving Relevance: Should you find yourself caught in a legal conflict with a bank, you will have to clearly prove that the surveillance film is really vital for your case. Courts look for information that directly supports or refutes a major argument in the dispute.
  • Data Subject Rights: Under data protection rules, people may ask to view video footage in some areas if they can show they are the subject of the recording.

Bank surveillance footage is generally considered private property. As such, banks are under no obligation to release it unless compelled by a legal order or similar requirement.

Steps to Getting Video Surveillance from a Bank

If you don’t have a legal reason to force the bank to hand over the footage, you can try to be nice and ask them for it. Your best bet is to show them why the video is super important to clear things up or avoid a big legal mess. 

If banks see you trying to fix the problem without exaggerating it, they may be more willing to help.

Should that not work, you could then try to follow these guidelines here.

1. Consult with a Legal Professional

Getting your hands on bank security footage can be tricky. Legal obstacles abound to be jumped through. Speaking with a lawyer is a great idea if you're not sure where to begin. They will help you to sort your choices and start the ball rolling.

2. Issuing a Subpoena

Should the bank's footage be vital proof for your case, a subpoena is your greatest tool for getting them turned up. Let us dissect how to obtain one.

  • Pinpointing the Footage: Your attorney will create a subpoena outlining exactly the footage you need. Your odds of finding what you need increase with the more specifics you can offer, including the date, time, and camera angle.
  • Delivering the Order: The subpoena has to be formally turned over to the legal section of the bank. Usually, one does this personally or via a professional process server.
  • Follow Up: Make sure the bank confirms they received the subpoena once you have served it. Banks may need more information or have queries as they have legal teams handling these issues.

3. Cooperate with Law Enforcement

If you're dealing with a crime, teaming up with law enforcement can make getting bank surveillance footage a lot easier. Police can officially request the footage as part of their investigation, and their requests often take priority. 

If you're a crime victim or involved in a criminal case, report the crime to the police and ask them to get the footage for you.

4. Prepare for Possible Challenges

Regretfully, obtaining bank surveillance footage is not always a given. Should banks believe your request violates privacy regulations, compromises security, or if your legal case is insufficient, they can turn down your request. Be ready for these hurdles:

Refusals

Should the bank refuse to provide the video, you could have to file legal action. This can entail visiting courts to have a judge mandate the bank's video release.

Delays

Legal stuff can move at a snail's pace. Banks might drag their feet on your request, especially if they need to review the footage or talk to their lawyers. Be prepared for some delays.

Understanding Data Privacy Laws

Banks operate under stringent data privacy regulations, especially regarding customer personal information. When requesting surveillance footage, it's imperative to prioritize these privacy concerns. For example:

Redaction Requirements

Banks may redact portions of surveillance footage to safeguard the privacy of individuals unrelated to the case. Common redactions include blurring faces and obscuring identifying details.

Data Protection Regulations

When managing surveillance film, one must follow data protection regulations absolutely. To guarantee compliance, know relevant laws like the GDPR (European Union) or CCPA (California). These rules specify how one might access, use, and save video footage.

Final Words

Getting your hands on bank security footage isn't a walk in the park. Law enforcement and lawyers have easier paths, but regular folks might need a subpoena or legal request. Knowing the rules and talking to a lawyer can really help you get the footage you need.

Author

nahidEditor, 10louder